COVID-19 Resources Update Employer Solutions

During the rapidly evolving COVID-19 pandemic, Advocate Aurora Health Employer Solutions is temporarily adjusting resources to focus on critical areas. This includes modified services and hours across our sites. Check back for resource updates.

Information last updated May 28, 2020

Employee Assistance Program

Advocate Aurora Health's Employee Assistance Program (EAP) is a confidential benefit providing services via telephone or video to employees, their household family members and leaders. These services can prove useful as employees and employers navigate workplace challenges during the COVID-19 pandemic.

EAP counselors can support employees with:

  • Challenges from feeling anxious, stressed, depressed, worried or overwhelmed
  • Difficulty adapting to virus-related lifestyle changes
  • Concerns related to at-risk or infected family and friends
  • Fears of going to work or panic attacks
  • Evaluations of psychological difficulties and referrals for behavioral health providers

Work-Life Services

  • Child and elder day care provider referrals
  • Financial referrals for 30-minute consultations on debt, budgeting and planning
  • Legal referrals for 30-minute consultations with an attorney

Services for Leaders

  • Leader consultation on:
    • Providing support for employees who become infected with COVID-19
    • Inadequate staffing
    • General staff concerns
    • Feelings of isolation among staff
    • Employees refusing to come into work due to contagion fears
  • Presentations on a variety of topics, including:
    • Resilience
    • Well-being
    • Stress management and coping
  • Psychological First Aid Services for groups or individuals. Departments or individuals may experience trauma and grief from various potentially traumatic events. Contact EAP to discuss options.
  • All other policy related EAP services remain available.

For more information, call 800-236-3231.

Wisconsin Occupational Health Sites

All patients will be screened for symptoms of COVID-19 at the time of scheduling and at the time of entry into our facilities. We are asking employers to have employees contact the occupational health clinics directly to schedule appointments so the screening can take place at that time.

Advocate Aurora Occupational Health is striving to provide the services you and your employees require during this pandemic. Our providers are seeing all work injuries at our clinics or as virtual visits using the LiveWell with Advocate Aurora Health mobile app or MyAdvocateAurora website. We also continue to provide your new hire annual physicals including but not limited to drug screens, DOT exams, TB screenings and vaccines and/or titers. 

At this time due to OSHA guidance and safety, we will be providing the following additional services as specified below:

  • Audiology exams starting June 5
  • Pre-placement functional tests (lifting tests) can be done if pre-arranged with your clinic
  • No pulmonary function testing
  • Fit testing for all masks. Employee must bring their own to the clinic.
  • Breath alcohols will be replaced by DOT approved saliva tests for screening and confirmations, when needed, will be done on a breath alcohol device starting June 1

Our new Centralized Scheduling Call Center provides a single access point for scheduling, rescheduling or canceling appointments at most of our locations. You and your employees can call 833-986-2170 from 8 a.m. to 4:30 p.m. Monday through Friday to get answers to questions or manage appointments.

You still can contact a clinic directly for results or to speak with a provider or case manager.  You’ll also need to contact the following clinics directly to manage appointments: Aurora Manitowoc Clinic – Manitowoc, Aurora BayCare Health Center – West Mason, Aurora Health Center – Peshtigo, Aurora BayCare Health Center and Aurora Medical Center Bay Area Mobility Center. 

As of June 1, all Wisconsin Occupational Health sites are open. If you have any questions, email Occupational.Health@aah.org or call one of our clinics.

Aurora Health Center – Sheboygan

2414 Kohler Memorial Dr.
Sheboygan, WI 53081
920-459-1459

Aurora Health Center – Neenah

1136 Westowne Dr.
Neenah, WI 54956
920-720-8091

Aurora Health Center – Fond du Lac

210 Wisconsin American Dr.
Fond du Lac, WI 54937
920-907-7240

Aurora Health Center – West Bend

205 Valley Ave.
West Bend, WI 53095
262-338-5388

Aurora Health Center – Milwaukee, Miller Parkway

4111 W Mitchell St.
Suite 300A
Milwaukee, WI 53215
414-385-8800

Aurora Health Center – Franklin, W Oakwood Park Ct

4202 W. Oakwood Park Ct.
Suite 330
Franklin, WI 53132
414-855-2850

Aurora Health Center – New Berlin

14555 W National Ave.
Suite 195B
New Berlin, WI 53151
262-827-3290

Aurora Health Center – Waukesha, Corporate Ct

W231N1440 Corporate Ct.
Waukesha, WI 53186
262-896-6075

Aurora Medical Center – Kenosha

10400 75th St.
Kenosha, WI 53142
262-948-7031

Aurora BayCare Health Center

3237 Voyager Dr.
Green Bay, WI 54311
920-468-8288

Bay Area Mobility Center

3117 Shore Dr.
Marinette, WI 54143
715-732-5100

Aurora Lakeland Medical Center

W3985 County Rd. NN
Elkhorn, WI 53121
262-741-2014

Aurora Health Center – Milwaukee, N 76th St

7878 N. 76th St.
Milwaukee, WI 53223
414-586-5704

Aurora Health Center – Hartford, Sumner St

1640 E. Sumner St.
Hartford, WI 52027
262-670-4350

Aurora Health Center – Racine, Washington Ave

8400 Washington Ave., Suite 104
Racine, WI 53406
262-884-4051

Aurora Health Center – Plymouth, Kiley Way

2600 Kiley Way
Plymouth, WI 53073
920-459-1459

Aurora Health Center – Oshkosh

855 N Westhaven Dr.
Oshkosh, WI 54904
920-303-8800

Aurora Medical Clinic – Oconomowoc, Summit Ave

1284 Summit Ave.
Oconomowoc, WI 53066
262-560-3700

Aurora Medical Center – Burlington

248 McHenry St.
Burlington, WI 53185
262-767-8100

Aurora Health Center – Manitowoc, Dewey St

3509 Dewey St.
Manitowoc, WI 54220
920-686-5732

Aurora BayCare Health Center –Green Bay, Mason St

2253 W. Mason St.
Green Bay, WI 54303
920-327-7300

Aurora Health Center – Marinette, Old Peshtigo Rd

4061 Old Peshtigo Rd.
Marinette, WI 54143
715-732-8016

Illinois Occupational Health Sites

We have implemented the following changes at the Illinois Occupational Health Sites:

  • We have discontinued all Drug and Breath Alcohol Testing for random and follow-up testing.
  • Drug and Breath Alcohol Testing will be offered only for:
    • Reasonable suspicion
    • Post-accident
    • Return-to-duty
    • Pre-employment testing
  • We have discontinued performance of all DOT medical re-certifications. We’ll continue to provide service for initial DOT medical examinations.
  • We also have discontinued pulmonary function test.

We’ve temporarily condensed occupational health services to our Advocate Condell Immediate Care Center in Gurnee. Any existing pre-employment appointments will be rescheduled to the Gurnee office. Our staff will remain at the Advocate Condell Immediate Care Center in Vernon Hills for any workers' compensation injuries and follow-up appointments.

Our remaining staff from the Vernon Hills office will be working out of the Gurnee office. Services will remain the same except for pulmonary function testing, which has been suspended due to respiratory precautions from the Centers for Disease Control and Prevention.

For more information regarding services at the Gurnee or Vernon Hills offices, you can email Joseph.barbosa@advocatehealth.com or Kim.mann@advocatehealth.com.

For general questions regarding our Illinois occupational health sites, email AMG-OccupationalHealthShared@advocatehealth.com.

*Centers offering modified services

Advocate Good Samaritan Hospital

3551 Highland Ave., Suite 200
Downers Grove, IL 60515
630-275-2900

Advocate Medical Group Occupational Health

17850 S. Kedzie Ave., Suite 1100
Hazel Crest, IL 60429
708-799-8245

Advocate Medical Group Occupational Health

801 S. Milwaukee Ave., Suite LL403
Libertyville, IL 60048
847-990-5527

Advocate Medial Group Occupational Health

1502 Elmhurst Rd.
Elk Grove Village, IL 60007
847-228-0515

Advocate Outpatient Center

5540 W Touhy Ave.
Skokie, IL 60077                   
847-647-0355

Advocate BroMenn Outpatient Center

3024 E. Empire St.
Bloomington, IL 61704
309-454-4411

Advocate Medical Group – Imani Village

901 E. 95th St.
Chicago, IL 60619
773-967-4230

Advocate Good Shepherd Outpatient Center

350 Surryse Rd.
Lake Zurich, IL 60047
847-842-7565

Advocate Outpatient Center

1221 N. Highland Ave.
Aurora, IL 60506
630-859-6822

Advocate Medical Group Outpatient Center

4100 Healthway Dr.
Aurora, IL 60504
630-978-6620

Advocate Medical Group Outpatient Center

2500 W. Fabyan Pkwy.
Batavia, IL 60510
630-762-4731

Advocate Sherman Outpatient Center

2320 Royal Blvd.
Elgin, IL 60123
224-783-4440

Advocate Condell Immediate Care Center*

6 Phillip Rd.
Vernon Hills, IL 60061
847-680-0550

Advocate Condell Immediate Care Center*

1445 Hunt Club Rd.
Gurnee, IL 60031
847-249-2800

Illinois Wellness Services

All Illinois on-site wellness services have been postponed through Sunday, May 31, 2020. Email our team at ahc-advocate-wellness@advocatehealth.com if you’re interested in remote or virtual programs such as coaching via telephone.

Wisconsin Wellness Services

All Wisconsin on-site wellness services have been postponed through Sunday, May 31, 2020. Email our team at wellness@aah.org if you’re interested in remote or virtual programs, such as coaching via telephone.

Wisconsin Employer Clinics

Most of the Advocate Aurora Health Care Employer Clinics in Wisconsin are temporarily closed. For those that remain open, the employer clinic provider is seeing participants of the clinic during the agreed upon hours either face-to-face and virtually depending on the concern or solely virtually.

Employer clinics that are temporarily closed are not being billed for hours since care and services are not being provided at this time.

For more information, email janet.teske@aah.org.

Health Management Resources

The Health Management Resources (HMR) program for Weight Management continues to deliver weight and health management services to employers and participants.

Temporarily all in-person classes offered across the Advocate Aurora Health sites have transitioned to phone calls. Any medical supervision is provided virtually through telephone or video visits. All HMR products will be shipped directly to participants’ homes.

Now is a great time to take advantage of the fully nutritious pre-packaged meal replacements and connect with others through the digital support tools and in weekly group classes. Contact HMRWeightManagement@aah.org to learn more.