COVID-19 Resources Update:Employer Solutions

During the rapidly evolving COVID-19 pandemic, Advocate Aurora Health Employer Solutions is temporarily adjusting resources to focus on critical areas. This includes modified services and hours across our sites. Check back for resource updates.

Information last updated August 20, 2020

Return-to-Work Strategies

We have a plan for getting your business back to work safely and productively. Partnering with you, we can find the right solution to help you respond to COVID-19 while improving the health and wellness of your employees – and manage your costs.

Our return-to-work solutions

  • Baseline assessments to help prevent injuries before they happen
  • Screening and testing, including COVID-19 screening and serological antibody tests
  • Medical consultation with our clinical specialists to help guide your decisions and develop policies that adhere to CDC and state guidelines
  • Virtual health for your employees to conveniently see a provider from home or anywhere, along with our LiveWell app so they can manage their health all in one place
  • Wellness solutions such as flu and COVID-19 vaccinations (when available)
  • Behavioral health via an Employee Assistance Program (EAP) to help your employees through today’s challenges and anxieties
  • Educational resources like webinars and guides to keep you up to date on COVID-19 preparedness and return-to-work strategies

Find out how we can help you

Employee Assistance Program

Advocate Aurora Health's Employee Assistance Program (EAP) is a confidential benefit providing services via telephone or video to employees, their household family members and leaders. These services can prove useful as employees and employers navigate workplace challenges during the COVID-19 pandemic.

EAP counselors can support employees with:

  • Challenges from feeling anxious, stressed, depressed, worried or overwhelmed
  • Difficulty adapting to virus-related lifestyle changes
  • Concerns related to at-risk or infected family and friends
  • Fears of going to work or panic attacks
  • Evaluations of psychological difficulties and referrals for behavioral health providers

Work-Life Services

  • Child and elder day care provider referrals
  • Financial referrals for 30-minute consultations on debt, budgeting and planning
  • Legal referrals for 30-minute consultations with an attorney

Services for Leaders

  • Leader consultation on:
    • Providing support for employees who become infected with COVID-19
    • Inadequate staffing
    • General staff concerns
    • Feelings of isolation among staff
    • Employees refusing to come into work due to contagion fears
  • Presentations on a variety of topics, including:
    • Resilience
    • Well-being
    • Stress management and coping
  • Psychological First Aid Services for groups or individuals. Departments or individuals may experience trauma and grief from various potentially traumatic events. Contact EAP to discuss options.
  • All other policy related EAP services remain available.

For more information, call 800-236-3231.

Wisconsin Occupational Health Sites

All patients will be screened for symptoms of COVID-19 at the time of scheduling and at the time of entry into our facilities. We are asking employers to have employees contact the occupational health clinics directly to schedule appointments so the screening can take place at that time.

Advocate Aurora Occupational Health is striving to provide the services you and your employees require during this pandemic. Our providers are seeing all work injuries at our clinics or as virtual visits using the LiveWell with Advocate Aurora Health mobile app or MyAdvocateAurora website. We also continue to provide your new hire annual physicals including but not limited to drug screens, DOT exams, TB screenings and vaccines and/or titers. 

At this time due to OSHA guidance and safety, we will be providing the following additional services as specified below:

  • Audiology exams starting June 5
  • Pre-placement functional tests (lifting tests) can be done if pre-arranged with your clinic
  • No pulmonary function testing
  • Fit testing for all masks. Employee must bring their own to the clinic.
  • Breath alcohols will be replaced by DOT approved saliva tests for screening and confirmations, when needed, will be done on a breath alcohol device starting June 1

Our new Centralized Scheduling Call Center provides a single access point for scheduling, rescheduling or canceling appointments at most of our locations. You and your employees can call 833-986-2170 from 8 a.m. to 4:30 p.m. Monday through Friday to get answers to questions or manage appointments.

You still can contact a clinic directly for results or to speak with a provider or case manager.  You’ll also need to contact the following clinics directly to manage appointments: Aurora Manitowoc Clinic – Manitowoc, Aurora BayCare Health Center – West Mason, Aurora Health Center – Peshtigo, Aurora BayCare Health Center and Aurora Medical Center Bay Area Mobility Center. 

As of June 1, all Wisconsin Occupational Health sites are open. If you have any questions, email or call one of our clinics.

Aurora Health Center – Sheboygan

2414 Kohler Memorial Dr.
Sheboygan, WI 53081

Aurora Health Center – Neenah

1136 Westowne Dr.
Neenah, WI 54956

Aurora Health Center – Fond du Lac

210 Wisconsin American Dr.
Fond du Lac, WI 54937

Aurora Health Center – West Bend

205 Valley Ave.
West Bend, WI 53095

Aurora Health Center – Milwaukee, Miller Parkway

4111 W Mitchell St.
Suite 300
Milwaukee, WI 53215

Aurora Health Center – Franklin, W Oakwood Park Ct

4202 W. Oakwood Park Ct.
Suite 200
Franklin, WI 53132

Aurora Health Center – New Berlin

14555 W National Ave.
New Berlin, WI 53151

Aurora Health Center – Waukesha, Corporate Ct

W231N1440 Corporate Ct.
Waukesha, WI 53186

Aurora Medical Center – Kenosha

10400 75th St.
Kenosha, WI 53142

Aurora BayCare Health Center

3237 Voyager Dr.
Green Bay, WI 54311

Bay Area Mobility Center

3117 Shore Dr.
Marinette, WI 54143

Aurora Lakeland Medical Center

W3985 County Rd. NN
Elkhorn, WI 53121

Aurora Health Center – Milwaukee, N 76th St

7878 N. 76th St.
Milwaukee, WI 53223

Aurora Health Center – Hartford, Sumner St

1640 E. Sumner St.
Hartford, WI 52027

Aurora Health Center - Mount Pleasant

6611 Spring Street
Mount Pleasant, WI 53406

Aurora Health Center – Oshkosh

855 N Westhaven Dr.
Oshkosh, WI 54904

Aurora Medical Clinic – Oconomowoc, Summit Ave

1284 Summit Ave.
Oconomowoc, WI 53066

Aurora Medical Center – Burlington

248 McHenry St.
Burlington, WI 53105

Aurora Health Center – Manitowoc, Dewey St

3509 Dewey St.
Manitowoc, WI 54220

Aurora Health Center – Marinette, Old Peshtigo Rd

4061 Old Peshtigo Rd.
Marinette, WI 54143

Illinois Occupational Health Sites

We have now reactivated all our services at the Illinois Occupational Health Sites:

  • We have resumed all Drug and Breath Alcohol Testing (BAT) for random and follow-up testing. While conducting BAT testing, our staff will be wearing proper protective equipment, which includes an N95 mask and face shield. Testing may be performed outside or in a separate room for added safety. Procedures will be conducted with social distancing in mind.
  • We have resumed performance of all DOT medical re-certifications.
  • We also have continued pulmonary function test spirometry testing. Provider recommendation is required for testing.

We’ve temporarily condensed occupational health services to our Advocate Condell Immediate Care Center in Gurnee. Any existing pre-employment appointments will be rescheduled to the Gurnee office. Our staff will remain at the Advocate Condell Immediate Care Center in Vernon Hills for any workers' compensation injuries and follow-up appointments.

Our remaining staff from the Vernon Hills office will be working out of the Gurnee office. Services will remain the same except for pulmonary function testing, which has been suspended due to respiratory precautions from the Centers for Disease Control and Prevention.

For more information regarding services at the Gurnee or Vernon Hills offices, you can email or

For general questions regarding our Illinois occupational health sites, email

*Centers offering modified services

Advocate Good Samaritan Hospital

3825 Highland Ave., Suite 103
Downers Grove, IL 60515

Advocate Medical Group Occupational Health

17850 S. Kedzie Ave., Suite 1100
Hazel Crest, IL 60429

Advocate Medical Group Occupational Health

801 S. Milwaukee Ave., Suite LL403
Libertyville, IL 60048

Advocate Medial Group Occupational Health

1502 Elmhurst Rd.
Elk Grove Village, IL 60007

Advocate Outpatient Center

5540 W Touhy Ave.
Skokie, IL 60077                   

Advocate Medical Group – Imani Village

901 E. 95th St.
Chicago, IL 60619

Advocate Good Shepherd Outpatient Center

350 Surryse Rd.
Lake Zurich, IL 60047

Advocate Outpatient Center

1221 N. Highland Ave.
Aurora, IL 60506

Advocate Medical Group Outpatient Center

4100 Healthway Dr.
Aurora, IL 60504

Advocate Medical Group Outpatient Center

2500 W. Fabyan Pkwy.
Batavia, IL 60510

Advocate Sherman Outpatient Center

2320 Royal Blvd.
Elgin, IL 60123

Advocate Condell Immediate Care Center*

6 Phillip Rd.
Vernon Hills, IL 60061

Advocate Condell Immediate Care Center*

1445 Hunt Club Rd.
Gurnee, IL 60031

Advocate Sherman Immediate Care Center - Algonquin

600 S. Randall Road
Algonquin, IL 60102

Advocate Sherman Immediate Care Center

2000 McDonald Rd.
South Elgin, IL 60177

Illinois Wellness Services

All Illinois on-site wellness services have been postponed through Sunday, May 31, 2020. Email our team at if you’re interested in remote or virtual programs such as coaching via telephone.

Wisconsin Wellness Services

All Wisconsin on-site wellness services have been postponed through Sunday, May 31, 2020. Email our team at if you’re interested in remote or virtual programs, such as coaching via telephone.

Wisconsin Employer Clinics

Most of the Advocate Aurora Health Care Employer Clinics in Wisconsin are temporarily closed. For those that remain open, the employer clinic provider is seeing participants of the clinic during the agreed upon hours either face-to-face and virtually depending on the concern or solely virtually.

Employer clinics that are temporarily closed are not being billed for hours since care and services are not being provided at this time.

For more information, email

Health Management Resources

The Health Management Resources (HMR) program for Weight Management continues to deliver weight and health management services to employers and participants.

Currently all in person classes offered across Advocate Aurora Health sites are being offered through Zoom video classes. Any medical supervision is provided virtually through telephone or video visits. All HMR products will be shipped directly to participants’ homes.

Now is a great time to take advantage of the fully nutritious pre-packaged meal replacements and connect with others through the digital support tools and in weekly group classes. Contact to learn more.