Employee AssistanceProgram

Proactively Keeping Employees Productive

You want your employees to be healthy, focused and engaged while remaining productive on the job. We’ve designed the Advocate Aurora EAP to partner with you to ensure employees can handle any challenge, from child care needs to marital conflicts and beyond. We offer confidential, cost-effective services and make it easy for your employees to connect with the right resources, wherever they live in the United States.

For more information, please contact:

(800) 236-3231

Employee Services

Service models include up to 3 or 6 telephonic or in-person counseling sessions per issue. Employees and family members have access to masters-prepared counselors 24/7. Traditional issues discussed in EAP include:

  • Stress, Anxiety & depression
  • Relationship / marital concerns
  • Alcohol or other drug abuse
  • Parenting / family concerns
  • And more…

Our Work/Life balance services include:

  • Legal consultations
  • Mediation services
  • Financial consultations
  • Child care referrals and resources
  • Eldercare referrals and resources
  • Adoption information
  • K-12 and higher education resources

We also offer a number of behavior change coaching topics, including:

  • Healthy Lifestyle
  • Healthy weight
  • Tobacco cessation
  • Anger management
  • Coping with stress

Employer Services

As an Advocate Aurora EAP customer, your dedicated account executive will consult with you on:

  • Supervisory referrals
  • Workplace wellness programs
  • Drug and alcohol awareness
  • Policy review
  • Return-to-work meetings

Your account executive will also provide the following services and resources at no additional cost:

  • Full training curricula
  • Program promotional materials
  • Utilization reports
  • Quality assurance evaluations
  • 24/7 crisis response services

Student and Family Assistance Program

Developed specifically for school districts, our Student and Family Assistance Program provides the same high quality EAP services for students and families of the school district including:

  • Telephonic or in-person confidential counseling
  • Behavior Change Modules for students
    • Marijuana Use
    • Rethinking Drinking
    • Anger Management for Kids
    • Anger Management for Teens
  • Life balance services
    • Legal consultation
    • Financial consultation
    • Mediation consultation
    • Child care information and referral
    • Eldercare information and referral
    • Adoption information and referral
  • Administrative consultation
    • Administrative referrals
    • Ongoing communication to designated staff
  • Training
    • SFAP overview training for staff and faculty
    • Family education programs

Behavioral Health Management

When acute levels of care are needed, we will determine medical necessity, monitor the plan of care and collaborate with the facility to develop an aftercare plan that includes telephonic support calls. Active case management can help reduce readmissions and help people maintain behaviors that manage their illness. BHM services include:

  • Utilization Review
  • Care Transition
  • Case Management

Investing in High QualityEAP Services Pays Off

At any given time, 1 of every 5 workers is experiencing personal problems serious enough to interfere with job performance.

Compared with other workers, these employees:

  • Cost businesses an average of 1/3 of their salaries in lost productivity.
  • Have rates of absenteeism that are up to 16 times higher than average.
  • Have 4 times as many on and off the job accidents.
  • Account for 3.5 times as many health benefit claims.

Additional statistics for troubled employees:

Untreated Depression costs the U.S. Economy almost
$42 Billion
in absenteeism and decreased productivity.
Family issues & personal needs account for more than
of unscheduled absences.
Stress is said to be responsible for more than half of the
55 Million
workdays lost annually.